Our 2025 Impact Report: what we did, who it reached, and what we're still learning
Every year I sit down with the numbers and try to answer a fairly simple question: did the work actually do what it says it's for? For 2025 we wrote the answer down properly, in our Impact & Stewardship Report, and it's ready for you to read.
It covers January to December 2025. While it was being finished, in June this year, Space to Thrive was certified as a B Corp with a verified score of 109. So it's the story of the year that got us there. But it wasn't written to pass a test. It was written to hold us to account against what we exist for: helping people come back to themselves, and to each other, without anyone being priced out.
Why put it all on the table
Honesty is one of the qualities I try to practise, and it's easy to practise in the abstract. A report like this makes it concrete. You publish what went well and what didn't, and you show your working. I notice how much steadier I feel when there's nothing to manage or hide, and I think the same is true of a business.
It's also a way of saying thank you. 128 people took the time to tell us, honestly and generously, how the year had been for them. The least we can do is show what we heard and what we're doing with it.
What 2025 looked like
466 sessions across massage, yoga and breath, coaching, and leadership and facilitation
85% of the people who answered our survey identified with at least one group that wellbeing spaces too often leave out: living on a low income, carrying trauma, neurodivergent, disabled or living with a long-term condition, or from a marginalised background. 47% identify as LGBTQ+
42% of sessions were booked at our Supported or Community price, well past the 25% we'd set ourselves as a five-year target
51% reported real change ('quite a lot' or 'very much') on all five things we track, and 86% on at least three
A Net Promoter Score of +76
That 42% is the figure I'm proudest of, and the one I watch most closely. It only works because the people who can pay more choose to. That's generosity as a living system rather than a nice idea, and it's open to anyone to practise: when you pick a higher band, someone else gets to start. It does mean we earn less per session than the market would bear. That's a choice I'll keep making for as long as it stays sustainable.
I don't see this as charity. What is the point of living well if everyone around you is struggling? Feeling settled in your own body and life can't be something only the comfortably-off get to have, and the report is one way of checking we're keeping that door open.
Working with organisations
We worked with five organisational partners: The Lowry, the National Trust's Nature Towns and Cities programme, the European Patients' Forum on their STYPA programme for young patient advocates, Northern Roots in Oldham, and Network Rail's Transpennine Route Upgrade team. The report sets out each project, who it reached and what it cost, including how larger organisations paying a fuller rate help smaller ones pay less.
No single client made up more than a quarter of our income. That's deliberate. It means no one relationship can quietly bend the work out of shape.
What the numbers can't tell you
All of the outcome data is people telling us, after the fact, how things are for them. We didn't measure anything before people started in 2025, so we can't say for certain how much of the change came from the sessions themselves. From 2026 we're adding a starting-point question and a three-month follow-up. I'd rather name that plainly than dress the figures up.
What you asked for
A lot of your feedback was about access: more class times, more meditation, adapted yoga for people with joint problems or disabilities, something in South Manchester, more online, more in workplaces. Some of that we've committed to and some we're still exploring. The report says which is which, because promising everything would just be another way of not being honest.
Read the report
It's free. Leave your name and email and it opens straight away. Whether you hear from us again is up to you; nothing is ticked on your behalf.
If you're part of an organisation thinking about working with us, our For Organisations page explains how our pricing works and why.
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